Shipping policy

Shipping Policy

At Helppy Nutrition, we're committed to getting your order to you quickly, safely, and at no extra cost. Please review our shipping terms below.

Free Worldwide Shipping

We offer FREE worldwide shipping on all orders over $49. No matter where you are, your order ships free when your cart total reaches $49 or more.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery Times

Estimated delivery time is 7–15 business days from the date of dispatch.

Please note that in exceptional cases — such as customs delays, high-demand periods, holidays, or unforeseen logistics disruptions — delivery may extend up to 25 business days. We appreciate your patience should this occur.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Customs, Duties & Taxes

Depending on your country's regulations, your order may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and accurate at checkout. Helppy Nutrition is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window (including the extended timeframe), please contact our support team and we'll be happy to help track down your package.

Questions?

If you have any questions about your order or our shipping policy, please reach out to our customer support team. We're here to help.